Returns & Exchanges

At Invisible Friend, we want you to feel confident in your style; if your purchase isn't quite right, you can return or exchange any unworn items within 30 days of delivery. We provide a seamless process to ensure your wardrobe updates are as effortless as your favorite outfit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items with all tags attached into the reusable shipping bag or a sturdy box of your choice.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.